A collection of the questions we get most often in our email and on our Facebook page. If you get linked here you are not the only one who wanted to know!! Thanks for reading...
No we do not because all the vendor sizes run a little different. VERY generally speaking (we have too many vendors to be exact) the sizes run as follows. If they vary a considerable degree and/or we have been able to try them on (not always possible) then we tell how they run in the description of the item.
We tell people to order the size they normally buy and return or exchanges are a reasonably simple process if that is needed. Please check item descriptions for fit tips before ordering. For example we try all shoes on and note if they run big or small in the description.
Sale items are not eligible for either option though just FYI!
Here is a link to our return policy in detail:
3. How do I return and item for exchange or refund?
Please email us at info@getgussiedups.com with your order number and a description of the issue. In most cases we will resolve your request without requiring you to return the item:
Here is a link to our return policy in detail:
4. How can I get a call tag/return label?
In most cases, we do not require you to return the item. If a return is required due to our error, we will cover the return shipping cost. We pay only if it is our error or a defective item and we also pay for shipping an exchanged item back to you.
Here is a link to our return policy in detail:
5. What length is the inseam of a particular pant?
We are in the process of noting inseam and rise measurements on all pants as they are added. That information will be in the description.
6. How long does shipping take?
Estimated delivery time is 15–25 business days from dispatch, depending on your location and local customs processing. Orders are processed and dispatched within 48 hours of purchase. All orders are shipped via international tracked courier from our warehouse in China.
7. Do you have plus size available in your stores?
Yes, plus size options are available in selected styles on our online store.
8. Why don't you have Plus Size Model Pictures for all your Plus Size Clothing?
We do whenever possible. We want to offer as much variety as possible and sometimes need to use stock pictures to post that item online.
9. My Package is missing, what do I do?
Gussied Up Online is NOT responsible for lost or stolen packages. If tracking shows delivered by the post office and your package has not been received first wait a day and see if it shows up.
If tracking does not show delivered within 45 business days of your order date, please contact us at info@getgussiedups.com and we will arrange a replacement or refund for you. This may take two weeks or longer. In the event that we are unable to locate the package we will first try to replace your order or, if that isn't possible, we will issue a refund.
